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Terms of Service

These Terms govern your access to and use of Genovad's marketplace, collaboration tools, and connected services.

Effective September 16, 2026

1. Agreement to these Terms

These Terms form a binding agreement between you and Genovad (“Genovad,” “we,” “us,” or “our”). By creating an account, accessing, or using the service, you agree to these Terms and acknowledge our Privacy Policy and Cookie Policy. If you use Genovad for an organization, you represent that you are authorized to bind it, and “you” includes that organization.

2. Eligibility and accounts

You must be at least 18 and legally able to enter a contract. You must provide accurate, current information, protect your credentials, and promptly report suspected unauthorized access. You are responsible for activity through your account. Accounts may not be shared or transferred without our permission.

Organization administrators may invite or remove members and manage organization data. Your organization may control your access to its workspace and content you submit on its behalf. Verification or approval badges reflect limited checks and are not endorsements or guarantees.

3. Marketplace role

Genovad provides tools for owners, buyers, vendors, and professionals to publish, discover, evaluate, and respond to opportunities. Unless we expressly agree otherwise in writing, Genovad is not a party to user agreements, does not employ or supervise users, and does not guarantee identity, qualifications, pricing, quality, legality, funding, payment, performance, or completion.

You are responsible for due diligence, licenses, permits, insurance, taxes, contracts, workplace safety, regulatory compliance, and disputes with other users.

4. Listings, bids, and transactions

  • Opportunity, company, and proposal information must be accurate and not misleading.
  • A listing or bid is not accepted merely because it appears on Genovad.
  • Relevant users control deadlines, awards, cancellations, payments, and contract terms.
  • You must have the rights and authority to share every message, document, image, and data item you submit.
  • You may use electronic-signature tools only for lawful transactions and with authorized signers.

5. Connected and third-party services

If you connect Google, Microsoft, LinkedIn, email, cloud storage, or an e-signature provider, you authorize Genovad to use it within the permissions you grant and for actions you request. You are responsible for recipients, content, rights, and legal compliance of messages or posts you send. Do not use connected email for spam or unlawful marketing. You can disconnect supported integrations in Settings.

Third-party sites and services have their own terms and practices. Genovad does not control them and is not responsible for their availability, content, security, or actions.

6. Your content

You retain ownership of content you submit. You grant Genovad a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, format, and display it only as reasonably necessary to operate, secure, improve, and provide the service, enforce these Terms, and comply with law. The license ends when content is deleted from our systems, except for lawful retention, backups, or copies already shared with others.

We may use suggestions or feedback without restriction or compensation, but will not identify you publicly as the source without permission.

7. Acceptable use

You may not use Genovad to:

  • break the law, commit fraud, impersonate someone, or infringe intellectual-property or privacy rights;
  • send spam, scrape or harvest data, or contact people without a lawful basis;
  • upload malware or deceptive, abusive, discriminatory, or unlawfully harmful content;
  • probe, disrupt, overload, reverse engineer, or bypass security or access controls;
  • use automated access except through interfaces we expressly provide; or
  • use service data to train a model, build a competing directory, or profile people without written permission and a lawful basis.

8. Genovad intellectual property

The service, software, design, trademarks, and Genovad-provided content belong to Genovad or its licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the service for its intended business purposes.

9. Fees and taxes

For any paid feature, we will show the price, billing period, renewal terms, and cancellation method before purchase. You are responsible for applicable taxes except taxes on our income. We will not charge you without affirmative authorization.

10. Suspension and termination

You may stop using Genovad and request account deletion. We may suspend, limit, or terminate access, remove content, or preserve evidence when reasonably necessary to address a violation, legal obligation, security risk, nonpayment, or harm to users or marketplace integrity. Where practical, we will provide notice and an opportunity to address the issue. Provisions that by nature should survive will survive termination.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENOVAD IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY USER, LISTING, BID, DOCUMENT, MATCH, OR OUTCOME WILL BE ACCURATE, COMPLETE, SECURE, UNINTERRUPTED, OR SUITABLE. NOTHING EXCLUDES A WARRANTY THAT CANNOT LAWFULLY BE EXCLUDED.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENOVAD AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY. OUR TOTAL LIABILITY ARISING FROM THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID GENOVAD IN THE 12 MONTHS BEFORE THE CLAIM. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

13. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Genovad and its affiliates, officers, employees, and agents from third-party claims, losses, and reasonable legal fees arising from your content, transactions or work, breach of these Terms, or violation of law or another person’s rights.

14. Governing law and disputes

California law governs these Terms without regard to conflict-of-law principles. Before filing a claim, you and Genovad agree to try in good faith for 30 days to resolve it. Any court proceeding must be brought in a state or federal court with jurisdiction where Genovad has its principal place of business, unless applicable law permits otherwise.

15. Changes and general terms

We may update these Terms. If a change materially reduces your rights, we will provide reasonable advance notice when required. Continued use after the effective date means you accept the update. If you do not agree, stop using the service.

These Terms and incorporated policies are the entire agreement about the service. If one provision is unenforceable, the rest remain effective. A failure to enforce is not a waiver. You may not assign these Terms without consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or asset transfer.

16. Contact

Questions may be sent to support@genovad.com.